ABOUT US
At GeniGen Skin, I believe that glowing, healthy skin is the ultimate luxury. As a dedicated solo esthetician, I offer personalized facials and treatments designed to bring out your skin’s natural beauty. Every session is crafted to meet your unique needs, leaving you feeling rejuvenated and confident. Whether you’re looking for a radiant glow, clearer skin, or a relaxing escape, I’m here to help you achieve your skin goals with results that speak for themselves.
CANCELLATION POLICY
GeniGen Skin strives to provide a personalized, positive experience for all clients. When you book your appointment, the time is reserved exclusively for you. Should you need to cancel or reschedule your appointment, we ask that all clients: Cancel or reschedule your appointment at least 24 hours in advance so that your esthetician may have the opportunity to reschedule another client. GeniGen Skin prides itself on high quality service, which includes on-time appointments and providing efficient, one-on one sessions and sanitation after EVERY client leaves the room. Timing is everything : you don’t want to infringe upon another client's appointment. • Late Arrivals- We understand that local and freeway traffic can get busy and life can happen. However, please know that if you arrive more than 10 minutes late to please contact the Suite. We will do our best to accommodate your appointment. However, you may be asked to reschedule and charged a fee of 20% if there is not enough time. • Cancellations & reschedules that occur on the day of your appointment (or less than 24 hours to your appointment) will be charged a fee of 20% of the service(s) scheduled. • Clients that fail to show or miss the appointment will be charged a “No Show” fee, which is a 50% of the original cost of the scheduled service(s). • Cancellation and “No Show” fees will be charged to the credit card on file. Once this charge is completed, you may then schedule a new appointment with GeniGen Skin. If the card declines, a hold will be put on your profile in our system. • In the rare circumstance that clients have a history with 2 “no shows” or excessive reoccurring rescheduling/cancellations, they will no longer be able to book appointments at GeniGen Skin ALL FEES must be paid before booking a new appointment By having a card on file and reading and understanding the policy, you are giving GeniGen Skin permission to charge your card in the event of a late, cancellation, and/or a no-show. Thank you for your understanding. We appreciate your business and time and trust you respect ours.🫶🏼
